Introducing the fCDMD™ Fundamentals with a Major in Technical Support, also known as CDMD (Cloud Deployment, Maintenance/Support, and Development) Level 1 program, a pioneering initiative tailored to equip participants with the essential skills demanded by today's dynamic job market, serving as a launchpad for careers in technical support. Through an immersive curriculum, individuals delve into pivotal areas including Microsoft 365 Fundamentals, Contact Center Support (CBP), Microsoft Azure Fundamentals, and Device Configuration Management. Crafted with precision for Tech Support Professionals seeking to enhance their skill set, this program offers a specialized track aimed at refining critical competencies such as Communication, Problem Solving, Tech Support skills, and Calling Skills.

Complementing this program is our exclusive Bootcamp, a rigorous three-month training designed to unlock global employment and business opportunities. With a concentrated focus on Microsoft tech support and internationally recognized certifications, participants gain a competitive edge in today's workforce landscape. Situated in Kigali, a burgeoning business hub, participants are primed for access to a plethora of employment avenues, while the program's unwavering commitment to excellence and industry relevance ensures individuals are well-prepared for success across diverse sectors.