Introducing the fCDMD™ Fundamentals with a Major in Contact Center Support, also known as CDMD (Cloud Deployment, Maintenance/Support, and Development) Level 1 program. This comprehensive initiative is tailored to provide participants with the essential skills demanded by today's dynamic job market, serving as a stepping stone for those pursuing careers in technical support. Through a carefully crafted curriculum, participants delve into key areas such as Microsoft 365 Fundamentals and Contact Center Support (CBP), among others. Designed specifically for Call Center Professionals seeking to augment their skill set, this program offers a specialized track aimed at honing crucial competencies including Communication, Problem Solving, and Calling Skills.

Complementing this structured learning path is our exclusive Bootcamp program, an intensive three-month immersion experience that unlocks a realm of global employment and entrepreneurial opportunities. With a concentrated focus on Microsoft tech support and the attainment of globally recognized certifications, participants gain a competitive advantage in today's rapidly evolving job landscape. Situated in Kigali, a burgeoning business hub brimming with potential, our Bootcamp ensures access to a world of employment avenues. Emphasizing high standards and industry relevance, this program equips individuals with the requisite skills and mindset for success across diverse sectors. Join us and embark on a journey towards professional excellence and limitless possibilities.